Privacy Policy

Introduction

f77bd is committed to protecting the privacy and security of every player who uses our online casino and sportsbook services in Bangladesh. This Privacy Policy sets out in clear, straightforward terms what personal information we gather, how we use it, with whom we may share it, and what rights you have over your own data.

This policy applies to all users who register an account, visit our website at https://f77bd.pro, access our games, or interact with any of our services. We encourage you to review this document periodically as it may be updated to reflect changes in our practices or applicable law. Continued use of f77bd after any update constitutes your acceptance of the revised policy.

Information We Collect

When you register and use f77bd, we collect the following categories of personal data in order to provide you with a secure and fully functional gaming experience:

• Identity Information: full name, date of birth, gender, and government-issued identification details required for account verification and age checks (21+ only).
• Contact Information: email address, mobile phone number, and city of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna).
• Financial Information: transaction records linked to bKash, Nagad, Rocket, Upay, or bank transfers including amounts, timestamps, and reference IDs.
• Technical Data: IP address, device type, browser version, operating system, session logs, and approximate geolocation (country and region level only).
• Behavioral Data: gameplay history, betting patterns, deposit and withdrawal frequency, bonus usage, and platform interaction logs used to personalise your experience and detect fraud.

We collect this information directly from you when you register, deposit, or contact support, and automatically through cookies and server logs as you browse and play. We do not collect sensitive data such as religious beliefs, political opinions, or biometric identifiers unless required by law.

How We Use Your Information

The personal information we collect is used for the following clearly defined purposes. We will not use your data for any purpose beyond what is listed here without first obtaining your explicit consent:

• Account Management: to create, verify, and maintain your f77bd player account, including KYC identity checks required before processing withdrawals.
• Transaction Processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other supported payment channels in Bangladesh.
• Customer Support: to respond to your queries, resolve disputes, process bonus claims, and communicate important account-related notices.
• Responsible Gaming Compliance: to monitor gameplay for signs of problem gambling, apply deposit limits, enforce cooling-off periods, and adhere to our 21+ age policy.
• Fraud Prevention and Security: to detect, investigate, and prevent fraudulent transactions, money laundering, and any unauthorized access to player accounts.
• Platform Improvement: to analyze aggregated, anonymised usage data in order to improve game performance, optimize the user interface, and develop new features for Bangladeshi players.

Payment and Transaction Data

f77bd supports multiple payment methods popular among Bangladeshi users, including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and select local bank transfers. When you make a deposit or request a withdrawal, our payment processing partners may handle the transaction independently under their own privacy policies.

We store only what is necessary to reconcile your account balance and comply with transaction record-keeping requirements. We do not store full card numbers, mobile banking PINs, or OTP codes. All financial data in transit is protected by SSL encryption. Your deposit and withdrawal history is accessible only by you and authorized f77bd staff.

Cookies and Tracking Technologies

f77bd uses cookies and similar tracking technologies to provide a seamless, personalized experience. Cookies are small text files stored on your device that help us remember your session preferences. We use three main types of cookies:

• Strictly Necessary Cookies: essential for core site functionality including login sessions, cart/balance states, and security tokens. These cannot be disabled.
• Analytics Cookies: used to understand how players navigate f77bd so we can improve page layouts, game categories, and loading speeds. Data is aggregated and anonymised.
• Preference Cookies: store your language choice, preferred payment method, and other user interface settings to reduce repetitive configuration on repeat visits.

You may manage or restrict non-essential cookies through your browser settings. Disabling strictly necessary cookies may prevent some features from working correctly. We do not use third-party advertising cookies or sell your browsing data to advertisers.

Sharing Your Information

f77bd does not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited, clearly defined circumstances:

• Service Providers: trusted third-party vendors who help us operate f77bd, such as payment processors (bKash, Nagad, Rocket), KYC verification providers, and fraud detection services. These providers are contractually bound to process your data only as instructed by us and to maintain appropriate security standards.
• Legal Obligations: where we are required by law, court order, or a competent authority to disclose your personal data. We will inform you of such disclosures where legally permitted to do so.
• Business Transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred to a successor entity. We will notify you and ensure the same privacy protections apply under the new ownership.

We require all third parties who process your data on our behalf to maintain confidentiality and implement security measures equivalent to our own. We do not share data across unrelated businesses or with foreign data brokers.

Data Security

Protecting your personal data is a top priority at f77bd. We implement a combination of technical and organizational safeguards to ensure that your information remains confidential, intact, and available only to authorized parties. Our security infrastructure includes industry-standard 256-bit SSL encryption for all data transmitted between your device and our servers, secure server environments with restricted access controls, regular security audits and penetration testing, automated fraud monitoring and anomaly detection systems, and two-factor authentication options for account access.

While we take every reasonable precaution, no internet-based platform can guarantee absolute security. We advise all players to use strong, unique passwords, enable two-factor authentication, and avoid accessing their f77bd account over public Wi-Fi networks. If you suspect unauthorized access to your account, please contact our support team immediately at [email protected].

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes described in this policy, to comply with our legal obligations, resolve disputes, and enforce our agreements. Account data is typically retained for the duration of your active account relationship and for a period of up to five years thereafter for audit, compliance, and fraud-prevention purposes. Transaction records linked to bKash, Nagad, or bank transfers may be held for up to seven years in accordance with financial record-keeping best practices. If you request account closure, we will deactivate your account and delete non-essential data within 30 days, retaining only what is legally required. Anonymised, aggregated analytics data may be kept indefinitely as it no longer identifies you.

Your Rights Over Your Data

As a user of f77bd, you have a number of rights in relation to the personal data we hold about you. These rights are subject to applicable law and any overriding legitimate interests we may have (for example, fraud prevention or legal compliance). Your rights include:

• Right of Access: you may request a copy of the personal data we hold about you at any time. We will respond within 30 days.
• Right of Rectification: if any information we hold is inaccurate or incomplete, you have the right to request correction. Please update your profile settings directly, or contact support.
• Right of Erasure: you may request deletion of your personal data where we no longer have a lawful basis for processing it. Note that we are required to retain certain records for legal and compliance reasons.
• Right to Restrict Processing: you may ask us to pause processing your data in certain circumstances, for example if you contest its accuracy or object to a specific use.
• Right to Object: you may object to processing based on our legitimate interests, including direct marketing. We will honour your objection unless we have compelling grounds to continue.

To exercise any of these rights, please contact us at [email protected] with the subject line 'Data Rights Request'. We will acknowledge your request within 5 business days and resolve it within 30 days. We may need to verify your identity before processing the request.

Children's Privacy

f77bd is strictly an adult platform. Our services are intended exclusively for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data belonging to anyone under the age of 21. If we become aware that a minor has registered an account or provided us with personal information, we will immediately suspend the account, delete all associated data, and if applicable, report the incident to the relevant authorities. If you believe a minor has accessed our platform, please notify us immediately at [email protected]. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gambling platforms.

Changes to This Privacy Policy

f77bd reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you via a prominent notice on our website or by email to the address registered on your account. The revised policy will display an updated 'Last Updated' date at the top of this page. We encourage you to check this page periodically. Your continued use of f77bd following the posting of any changes constitutes your acceptance of those changes.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way f77bd handles your personal data, our support team is available to assist you. We are committed to resolving privacy-related queries promptly and transparently.

You can reach us at: [email protected]. Please include your registered username and a brief description of your query. Our team typically responds within 24-48 hours, Bangladesh Standard Time (BST, UTC+6).